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Compare · Business reputation

Who reviews business reputation, and can you trust them?

Open platforms where any business can be reviewed. Here is every review site we track in this category, graded head to head.

Grade Review site Independence30%Evidence basis30%Method transparency20%Conflict disclosure10%Manipulation resistance10%
1 C+
ProductReview.com.au Medium Scoring Confidence Crowd reviews
Grades: its crowd star ratings of products and shops
Australia's biggest crowd-review site: free to read, genuinely tough on fake reviews, but the brands it ranks are also the ones buying ad placement on its pages.
23334
2 C+
BestCompany.com High Scoring Confidence Directory / lead-gen
Grades: its ranked company lists (debt relief, loans, and more)
A transparent, well-disclosed star-rating aggregator that doubles as a paid lead funnel for the very companies it ranks, with no independent testing under the scores.
22442
3 C
Yelp High Scoring Confidence Crowd reviews
Grades: its crowd-sourced star ratings of local businesses
The star you see is not the average you think, and ad spend buys the placement above it.
14233
4 C
Nextdoor High Scoring Confidence Crowd reviews
Grades: its neighbor 'recommendations' and 'Faves'
Reviewers are address-verified neighbors, which is a real anti-fake-review edge, but there's no published ranking method and businesses are openly coached to solicit their own recommendations.
23223
5 C
Trustpilot High Scoring Confidence Crowd reviews
Grades: its open consumer star ratings of businesses
An open box anyone can post to. By its own count, 7.4% of 2024 reviews were fake.
22332
6 C-
Top Consumer Reviews High Scoring Confidence Editorial reviews
Grades: its 'best of' company rankings
An affiliate-funded "best of" machine that swears the money doesn't buy rank — but with no published test data and a roster dominated by commission-paying partners, readers should read it as a curated shortlist, not an independent lab.
22232
7 C-
ResellerRatings Medium Scoring Confidence Crowd reviews
Grades: its shopper star ratings of online retailers
A two-sided store-review platform where the same merchants it rates are also its paying SaaS customers, and some merchants allege the unpaid get their worst reviews surfaced.
13212
8 C-
Google Reviews High Scoring Confidence Crowd reviews
Grades: its star-average of user reviews on Business Profiles
Free and everywhere, impossible to buy rank in, and swimming in fake reviews with an opaque order.
13132
9 D+
ConsumerAffairs High Scoring Confidence Directory / lead-gen
Grades: its star ratings and 'buyers guides' beside paid brand accreditation
A TINA.org analysis found its high ratings went almost entirely to the brands that pay it.
02332
10 D+
Better Business Bureau High Scoring Confidence Ratings & rankings
Grades: its A+ to F business letter grades and accreditation seal
A trusted-looking letter grade that a 2010 ABC News 20/20 investigation showed a $425 payment could obtain, even for fabricated companies.
12222
11 D
Sitejabber High Scoring Confidence Crowd reviews
Grades: its star ratings and reviews of online businesses
The FTC found it inflated stars with pre-delivery feedback from its own paying clients.
12221

Columns are the five rubric dimensions, scored 0-5, with each column's weight shown in its header; independence and evidence carry the most, 30% each. See the full methodology. Each row also shows a scoring-confidence chip (how sure we are of that grade) and a type tag; hover any chip for what it means.

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